30 Minutes

About this template

Jason Ball, Customer Support Manager at Intercom, engages his support team by asking these top 5 questions in one-on-one meetings.

How's life? KPIs - how’d you do last week? Where do you need to focus more this week? How are your 10% time projects coming along? What can I do to support? What’s felt harder than it needs to be in the last week? How can I help? Feedback - any feedback for you, any feedback for me? NEW ITEMS 1 member Schedule this meeting Jason Ball's One-on-one Meeting

Meeting rating

Encourage team members to rate each meeting after it's finished so you can see how your meetings are trending over time. This is the Meeting Rating question and the pre-defined responses. To change the Meeting Rating question go to your meeting's settings page.


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