Customer Success Manager Goal Examples
Need inspiration setting VP, Customer Success goals? Check out the examples below to get started.
Including contributions from Vitally.
See more Customer Success goalsMaximize customer outcomes
Being on the team that has the most face-time with our customers, we have the biggest impact on overall customer outcomes. Let’s continue to build a company that our customers love and get value from.
Harness automation to make our low-touch customers successful
Manage a large volume of customers without compromising the customer experience.
Decrease our time-to-value
Get trial and paid customers to first value faster so they can start using and championing our product.
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Maintain a well-managed list of customers
Make it easy and painless to document and analyze your efforts.
Maintain and improve your customer activities
When our customers succeed, we succeed!
Drive customer success outcomes for your customers
Increase revenue and overall customer satisfaction.
Increase NPS score from 22 to 50
The closest to the customer wins. Let’s focus on how we can improve the experience for current and future customers.
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