Back to blog

Meet our Modern Manager Panelists | Bronwyn Smith

Join us on Wednesday, November 15th at 6:15pm to hear Bronwyn and our panel of Modern Managers discuss their experience leading teams in constantly changing environments. RSVP here !

As Chief of Staff & Director of Talent, Bronwyn Smith serves as the right hand to Influitive’s Founder and CEO, Mark Organ, and heads up Influitive’s Talent department. A large part of Bronwyn’s day-to-day job is helping to set the strategic direction of Influitive and managing the company through change. Previously, Bronwyn was a management consultant at Bain & Company. She also consulted for Airbnb on their Host-Growth and Operations team. When not strategizing, Bronwyn can often be found traveling the world.

 

 

………………………………………………………………………………………………………………………………………………..

Modern Managers learn by doing. And sometimes that means we get burned. I sat down with Bronwyn to hear about a time she got burned, what she learned and how she avoids making the same mistake again. 

How Bronwyn Learned from the Burn 🔥

Tell me about a time you were burned in the past. I’ve had to manage teams and companies through many large change initiatives. The biggest mistake I’ve made is underestimating how much communication is required anytime change is announced. Anytime a change initiative has not gone as planned is when not enough time and effort was put into crafting and developing the change strategy. This can lead to fear, chaos, and ultimately the change not being adopted by the company/employees.

What did you learn? As much time is required to think through how you execute change, than is required to come up with the strategy. For large scale changes, communicate many times – 7 or more! It sounds like a lot, but the bigger the change, the more you need to repeat yourself to make sure everyone understands and is bought in.

How did this experience shape the way you handle situations like this as a manager? It’s helpful to get a third part to look over your change plans. They can often see spot blinds spots in what you are saying or how you are delivering the change.

 

Harness the power of employee ideas.

Subscribe