Subprocessors

Last Updated: October 12th 2018

To support delivery of our Services, SoapBox Innovations, Inc. may engage and use data processors with access to certain Customer Data (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the “Terms of Service”.

Third Parties

SoapBox currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, SoapBox performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

Infrastructure Subprocessors

SoapBox may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:

Entity NameSubprocessing ActivitiesEntity Country
VM Farms, Inc.Cloud Service ProviderCanada
Amazon Web Services, Inc.Cloud Service ProviderUnited States
Microsoft AzureCloud Service ProviderUnited States
Heroku, Inc. (a subsidiary of Salesforce.com, Inc.)Cloud Service ProviderUnited States

 

Other Subprocessors

SoapBox may use the following Subprocessors to perform other Service functions:

Entity NameSubprocessing ActivitiesEntity Country
Intercom, IncCloud-based Customer ServiceUnited States / Ireland
Segment.io, Inc.Cloud-based Metrics ServiceUnited States
SendGrid, Inc.Cloud-based Email Notification ServiceUnited States
Stripe, Inc.Cloud-based Payment ProviderUnited States
Mixpanel, Inc.Cloud-based Metrics ServiceUnited States
Fullstory, Inc.Cloud-based Metrics ServiceUnited States
Google, Inc.Cloud-based Metrics ServiceUnited States

 

Updates

As our business grows and evolves, the Subprocessors we engage may also change, and if we do we will post any changes on this page.

Please check back frequently for updates.